Frequently Asked Questions

What payment methods can I use to make my purchase?

We have the following payment methods available:

What is the shipping cost?

Shipping costs will be displayed based on the total purchase price and your location at checkout prior to purchase.

How are shipments made?

We work with: Transport companies and post offices

Where can I receive my order?

We ship nationwide.

How long does it take for the order to arrive?

Delivery time will depend on the shipping method selected. In general, it takes between 7 and 9 business days after payment confirmation.

What is the deadline for making an exchange?

If you regret your purchase, you have up to 7 days after purchase to request a refund.

What should I do if the product does not arrive in good condition?